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Error on Ladbrokes Online Fruity! Advice required..


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#1 Matt1975

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Posted 21 July 2009 - 02:43 PM

Firstly, this is the one it has happened on CopsNRobbers - Online Slot Game from Ladbrokes

I am playing on a 50p stake and got the 3 robbers to start the feature.
When in the feature you go up the board and the police follow depending on what numbers you spin (much like the old "Andy Capp")

I am 3 squares from the big Feature, the policeman is 14 spaces behind so cannot catch me when I go, so I press to spin and get an "error occured" and I get booted out of the game!!

This happens all the time, even when I reload.

I have reported it to Ladbrokes who have said leave it with them, this has happened a few times with different customers - they will get back to me, with no clue as to how long it will be.

I know on the old style machine it would give me a "1" and then another "1" and kill me!! What I want to know is...If the first number to spin in is a "1" should I collect the 20 winspins? (this will be 2 squares from a good few quid) or is there a chance it could spin a 1 first but then not follow up with another?

Thoughts please,

Many Thanks,
Matt

Edited by Matt1975, 21 July 2009 - 03:02 PM.


#2 ady

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Posted 21 July 2009 - 03:02 PM

My thought is if theres a problem leave it alone

I can't really see what you are asking appart from that?

#3 Matt1975

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Posted 21 July 2009 - 03:05 PM

My thought is if theres a problem leave it alone

I can't really see what you are asking appart from that?


I am in the middle of a game, when Ladbrokes sort it out I will be free to carry on up the board. I'd be a bit mad to leave it alone!!

I am getting peoples views on what to do if it throws a "1" in on the first spin.

#4 SAS

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Posted 21 July 2009 - 03:46 PM

My foughts are they owe you the equivalent to 40 winspins !!

#5 stanmarsh14

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Posted 21 July 2009 - 04:39 PM

Been playing this a bit on free play today, and keep getting error server 2 notices popping up, along with a few of their other games, especaly Pandamonium

Edited by stanmarsh14, 21 July 2009 - 04:44 PM.


#6 Guest_robinhood75_*

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Posted 21 July 2009 - 05:05 PM

just take a screen video of it and just say to them you will stick it on YouTube or will get a solicitor to sort it out. At the end of the day there is a error that is stopping you from winning and the game should be taken offline until its fixed.

#7 casino5liner

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Posted 21 July 2009 - 06:17 PM

Just been on it Didnt know they run a free play flash casino now!

Very Entertaining Got Feature off a few Quid And Went all the way to the top!

Won 300 times my £1 Stake!

Hopefully they have fixed it then!

#8 Matt1975

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Posted 21 July 2009 - 06:19 PM

Just been on it Didnt know they run a free play flash casino now!

Very Entertaining Got Feature off a few Quid And Went all the way to the top!

Won 300 times my £1 Stake!

Hopefully they have fixed it then!


Nope, they still havent sorted it.

Ive been told to allow 48 hours, and no one is there to look at it until tomorrow.

#9 Matt1975

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Posted 23 July 2009 - 06:45 AM

Ladbrokes have now said it was a fault with the programming and have contacted their developer "Micro Gaming". Although they have now fixed the issue so it won't happen again I am now waiting for them to get back to Ladbrokes regarding any "potential winnings".

They have confirmed I will not be able to finsih my game and the winnings will be estimated with the help of Micro Gaming.

I have played the machine on free play and won £986.00 on a 50p stake on the top feature. I have sent a screenshot to Ladbrokes as evidence.

Just have to sit tight now and wait.




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