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help with wifi/broadband connection


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#1 jamespir

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Posted 19 September 2009 - 09:47 AM

i have bt internet normaly i use wifi on my laptop which works ok except over the last couple of days its got really slow and has trouble connecting to pages so i have switched to using the ethernet cable into my router and its picked up a bit


anyone know why its slow


also my upload speed is only 0.37 megabytes is this correct on an 8mb connection im getting 7 for downloading
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#2 Bencrest

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Posted 19 September 2009 - 09:52 AM

i have bt internet normaly i use wifi on my laptop which works ok except over the last couple of days its got really slow and has trouble connecting to pages so i have switched to using the ethernet cable into my router and its picked up a bit

anyone know why its slow

also my upload speed is only 0.37 megabytes is this correct on an 8mb connection im getting 7 for downloading


Normally you'd find that on an 8Mbit connection (typically a 600>800kb/s download speed) that the upload would be set to anywhere from 256>512Kbits (typically 25>50kb/s).

As for it getting slow the past couple of days - is the connection shared with any other computers? Are you running any software which may make a large impact (say Bittorrent or other file-sharing programs?)

Check on the router and if you are the only user but you see other people connected, kick them off and change (or enable) your WEP settings.
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#3 jamespir

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Posted 19 September 2009 - 09:58 AM

Normally you'd find that on an 8Mbit connection (typically a 600>800kb/s download speed) that the upload would be set to anywhere from 256>512Kbits (typically 25>50kb/s).

As for it getting slow the past couple of days - is the connection shared with any other computers? Are you running any software which may make a large impact (say Bittorrent or other file-sharing programs?)

Check on the router and if you are the only user but you see other people connected, kick them off and change (or enable) your WEP settings.


im the only user its locked to me i dont use bittorrents or filesharing because i was fed up of viruses ive just connected it directly to the homehub and its working fine but the wifi doesent seem to want to work okay
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#4 d0uga1

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Posted 19 September 2009 - 12:49 PM

id try updating your wifi card drivers goto device manager and click on network connections to see what your wificard is then goto there website and download the latest drivers for your device.

also try checking your windows firewall to see if its blocking the connection then check the firewall status on your router.

also as a last resort try resetting your router there should be a little hole on your router with the word reset above/below it get a pin/pencil or pen and push it into the little hole then setup your router again.

or try uninstalling the home hub software from your laptop restarting the laptop then reinstalling the homehub software.

or check your laptop for viruses/trojans/spyware/malware or adware. search google for the best scan software, i use adaware and avg and this seems to keep mine under control.

hth
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#5 jamespir

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Posted 19 September 2009 - 01:50 PM

id try updating your wifi card drivers goto device manager and click on network connections to see what your wificard is then goto there website and download the latest drivers for your device.

also try checking your windows firewall to see if its blocking the connection then check the firewall status on your router.

also as a last resort try resetting your router there should be a little hole on your router with the word reset above/below it get a pin/pencil or pen and push it into the little hole then setup your router again.

or try uninstalling the home hub software from your laptop restarting the laptop then reinstalling the homehub software.

or check your laptop for viruses/trojans/spyware/malware or adware. search google for the best scan software, i use adaware and avg and this seems to keep mine under control.

hth

i just turned of my firewall
on my comp and i cna now access all pages apparently i contacted bt who told me they updated the home hub last night and the routers firewall was conflictiong with mine
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