19 replies to this topic

[dingleclaret]

i paid my virgn media bill yesterday for 180 quid which was a month late,so i have had no services on for the past month,so it all my services got switched back on last night,then to my surprise i get a letter on the doorstep for £284.37 .so i get on the blower to them and ask why and they said that although my services wasnt on they still charge me full whack, surely they cannot do this ???

[rizzla37]

If your tied to a contract they can.When mine was cut off they tried the same with me but i had already done my 12 month contract and when i reminded them about this they dropped the charges and just ended up paying my line rental.Plus they have the cheek to add a further £10 late payment charge..

[xvxvx]

don't pay it flat out refuse tell them untill it is corrected they wont see anything off you ,seek legal advice as well if they keep calling you daily for the money tell them it is harassment and you will sue the guy calling you and his company he will then no doubt be a **** so he wont understand you so you may have to shout slowly at him ask him for a mac code as there service is now unfit for your needs they have to give you this if there service is unfit for you i would say lie and say you constantly get bad speeds but it virgin so that's a given ..

Edited by ady, 10 October 2009 - 07:28 AM.
Racial remark removed

[nails]

cancel the tv and get a chipped box

[Shooer magooer]

he will then no doubt be a **** so he wont understand you so you may have to shout slowly at him

Any real need for racist comments? No i think not.

Edited by ady, 10 October 2009 - 07:29 AM.
Racial remark removed

[ady]

Any real need for racist comments? No i think not.

Thank you Shooer - glad someone made the point.

bj

Agreed!

Post edited.

[electo]

get shut of them
if you are a o2 customer you can get up to 8mb ulimited for £7.50 a month thats what i did when i got p**sed off with them
all they want is your money cust serv was cr*p did know what they were on about and charged you for it too

get shut

[>_>]

Threaten to leave and not pay. See what happens. Worked with sky and they gave me free TV for 6 months.

Id do anything not to leave virgin, as they are the fastest ISP..

[RUKI2909]

yeah f*** them off and get the chipped modem and chipped tv 80 quid my ways for both been using mine for 18months never gone off

[Bandits]

I recently left virgin media after many years of being with eurobell then they became telewest then virgin, I left after bills getting higher but service getting poorer.

I am with talk talk now and paying half wot i paid vigin so happy to give virgin the middle finger.

The guy from virgin that collected my modem showed me a folder with 300 people he had to disconnect seems like they are losing alot of customers!

[DaemonX]

i paid my virgn media bill yesterday for 180 quid which was a month late,so i have had no services on for the past month,so it all my services got switched back on last night,then to my surprise i get a letter on the doorstep for £284.37 .so i get on the blower to them and ask why and they said that although my services wasnt on they still charge me full whack, surely they cannot do this ???

Now I'm not saying you're wrong, but how can you have no services and be charged £284.37? Even if you were tied in to a monthly flat fee, it shouldn't be £100 higher than the last month???

£284 a month... you must have talk 3,000,000 to anywhere world wide, unlimited 10,000,000 MB Broadband, a platinum diamond studded mobile and Every channel in this galaxy... that's what I'd expect for that price a month.

[James]

Just get it all cut off then continue to use it for free when they stop charging you, yet leave phone tv and broadband all connected and stop charging you.

I told Virgin to shove off 2 years ago and they did, but left everything on

[dingleclaret]

ohhh it gets better i have made 136 quid worth of phone calls? how???? had no phone on since 4th september

[Geddy]

Any real need for racist comments? No i think not.

Erm sorry but this boils my piss....

Since when has the word 'ASIAN' been a racist comment? We are not allowed to refer to them as 'Paki' even though it is an abbreviation. (Do we get offended when we are referred to as Brits? I effing think not...) Is 'Japs' a racist comment too and if so why?

All this rasict/PC shit has gone way too far..... get a grip.

[lincs1]

Go the full whack and get a modem too. 70 quid to buy i think. Not that i would do anything like that!

how f*****g much? pmsl the robbing tw@ts

chipped boxes here are £50 and cough cough modems here are £30

it pays to shop around

also the people who chip these boxes ect actually work for virgin pmsl

i don't use a chipped modem now as i have 2 constant unsecured wifi conections around me lol so thats saved me £30