54 replies to this topic

[dilos]

I had the same sort of problem in gt yarmouth but i was on reno casino..the reels seemed fine but got 3 red bars in i think anyway a fiver but nothing registered the win still add credits left called the attendent but luck i suppose he just turned the machine off and on and gave me the fiver ..Some staff are nice and then you do get the w~~kers....elsewhere..

[algypan]

I've never played in the arcade's, there's a couple in Crawley where i live but when i looked in the windows it looked more like a dingy B movie set than an "enjoyable gambling establishment"!

Also, i guess the machines in these establishments are set to rape every punter that goes in there and if a machine goes wrong and a customer wants money back they are gonna try very hard not to pay you as its their profits.

So i just stick to a couple of quid every now and then in the local pub machine as if it goes wrong or does not pay out they show a lot more concern (normally) and normally give you your money back.

Or play the emulators!!

[stevedude2]

Where was the arcade? What was it called? I agree it takes the piss not being paid out...

When I worked in an arcade if that happened I would reset the machine to bring the reels back to normal, pay the player the win, but tell them if they stayed on it and the same thing happened, the machine would have to be switched off. Then I'd keep an eye on it for a bit.

It's not the customer's fault that the game has developed a fault. The fact that it was a £10 makes no difference.

Some arcades are shit-holes and don't look after their customers. You could write to BACTA and so on, but far worse things happen than what you have said, and even these don't go anywhere. Don't waste your time with the police either.

Like others say, the best thing to do is go back in, stay for half an hour and play cheap games to blend in (go when busy), then do as much subtle damage to as many machines as possible in a minute or two, then leave and never return. You will probably be on camera if it's a half-decent arcade, but who gives a f***?

Uni-bond, superglue, chocolate drops, whatever, just be subtle and quick. If you go to B&Q you can find all sorts of stuff - quick drying sealants that expand like foam then set like concrete. Hide the tube up your sleeve and deliver a quick shot at the appropriate time.

Make sure you get your £10 worth of damage. Should f*** them up for a few hours.

Best of luck.

[Richard]

On the topic of arcades ripping you off, I had one not pay me a £75 IOU on one of their machines ( red white and blue £25jp ), and constantly palm me off with terrible excuses like the engineer must check it again and again... problem being one of their staff had tried to "make" it payout by turning it on and off a few times, which on most barcrest and vivid machines wipes the bank - so that they said the engineer said there was no IOU to give... ( AGORA fulham broadway london if anyone is wondering ).

Anyway I never saw the money, but did manage another big run on the machine another time, this time for a £98 IOU, which this time I video camered the machine and the staff there at the time, which seemed to work as I received the money straight away. I suppose they got pissed off with me winning on their machines always ( red white and blue is pretty simple lol ), but its no recall to not give an IOU an palm you off with excuses, and the spanish woman working there is enough to do anyones head in!!

Oh well lesson learned...

[skabaz]

just to let everybody know.

as soon as a machine is reported as gone faulty you are due whatever money you had in the machine as bank and credits.
the machine should be then switched of straight away by the arcade until an engineer looks at it.

if the they leave it switched on or just reset the machine and you carry on playing on the same machine without an engineer looking at it you have then lost the right to claim any more money if it goes faulty again.

most arcades should switch the machine off straight away so no more money can be claimed.

i had one guy in a pub who was getting on my back about a machine in the pub that had a reel out of line and he should have got a win,i checked the machine and right enough the reel was out of line.he was telling the barmaid everytime he got a win which didn't register because of the reel and she was writing it down so this was the claim he was after.
i got on site and told him he only had a claim for the first win and nothing else because he carried on playing a faulty machine.
he then told me if it is a faulty machine he wants the 40 quid he put in it back because it was faulty,at that point without sounding cocky i laughed.

he said he will be writing to the trading standards and will be asking them to contact us regarding the matter.

the outcome .....
the punter got f*** all and we were told we were in the right all along.

baz

[barcrest]

http://www.fruit-emu...read.php?t=3211

I found the thred

But reading it reminded me of the Donkey Kong machine by me.. If you get more than £10 when it is counting down as you collect often it will go 10 - 90 - 80 - 70 -6 - 5 - 4 -3 - 2 - 1 At first i thought it had jumped to £90 LOL

[jamesb99_1999]

answer.

There is an arcade which always used to leave me IOU loads on the machines.. And the women who worked there simply did not understand that it meant I was owed money by them.. I would have thought if the 5 women who worked there had put all their two GCSE's together and thought about it they might have given me the money, but no they always blagged me off, and so I did two things.. They had a board that they put people's names on everyday and whoever got the lottery bonus number won a cash prize of around £100. I changed all the names around so that when I went in on the Sunday to watch somebody going to claim their money all hell broke loose which was hilarious, however I was quite pissed off so also left the taps running in the toilets which was even funnier. I stopped going in there and am sure that has cot them even more in the long term.. he he.

[kensplace2]

The problem is baz, most places do say a engineer has to check the machine out before they will pay.

Then they dont pay out as they say the engineer said nothing was wrong.

Without seeing a copy of paperwork from a engineer, I dont know if its the landlord or the engineer that is lying and pocketing the money.

Its happened to me on several occasions, and to many other people by the looks of it.

If it happens again, I think I will check the machine for telephone numbers/company logos and ring them up and ask to speak to a manager to have them verify what the engineer actually said. Would love to get the landlord for ripping the public off (or the engineer if bent, but I reckon more likely the landlord)

Course they probably will refuse to help, so then I would have to phone the Inland Revenue and tell them my reasons for thinking fraud is going on, and then let them have fun........


ps, can anyone remember if the real cash attack machine had tubes or hopper payout, as that paid out fresh air to me years ago when I played lots.

[khards]

Just a thought,

Usually modern machines know when they have gon wrong so if they had a ticket printer or they were connected to the internet (it box), then you could make a direct claim to leisure-link e.t.c from the ticket which was printed.

The ticket should be printed when an error occurs.

[kensplace2]

Thats a good idea, it should give a printed receipt that you can use as proof when they try to rip you off.....

[kensplace2]

But then again, it would not always work, as many machines dont always realise when a fault has occured, if they did realise, then its easier to claim. Often its your word against the machine which looks fine,and is not reporting a problem, thats why they say (which I agree with to some extent, but not for a trusted regular) that they need to call a engineer.

They should tell you when the engineer will call, or take your phone no and agree a time so you can witness the engineer check the machine out. Way to much fraud in this industry, its part of the reason very few people play machines any more - lack of trust.

[khards]

When I spoke to one of the IT-Box design team at the ATEI, he was telling me that they had remote monitoring software so a fault like a coinmech not working would be detected automatically and an engineer sent out, I wonder if this happens with short payments?

I have never witnessed a IT-Box short pay (if the dam thing ever pays out)

[skabaz]

the machines in the states do the printed ticket inside the machine.

here is the problem that we have.....

if its a pub then if you have an iou then the machine should store the amount due so there is no problems.

if there is a problem with a feature or reels then the problem has to be reported when it is actually happening so someone else can see it.

when we go out to calls the vast majority of calls we get is the usual "that friggin machine didn't pay me the jackpot!!!!" but the person has carried on playing it!!!!!

most large pubs will pay out a claim but will want the engineer to check it first mainly due to the amount of drunken arseholes who play machines and haven't got a clue what they are doing.


baz

[skabaz]

i has an it box crash on me in the bookies before but their system behind the counter failed to acknowledge the money i had put in so this system also has its faults as well.

baz

[kensplace2]

So if a machine pays out fresh air, and I stop playing, then I should get my money back.

Lost count of how many times "the engineer" is reported to have said nothing was wrong.

If "keeping playing" fecks the memory up, then surely a bent landlord will just turn the machine on, play a few games and smile.................

The system never worked for me, I have NEVER got a refund YET from a bust machine.

[kensplace2]

They should count the cash box, and check it against meters AND revenue declared to inland revenue. They should also give the engineer's phone number to the customer so he can confront the engineer if a landlord lies.

But they dont, and they will continue to rip people off, which in the long run just backfires on them as people badmouth the establishment, and machines in general.

As a owner of 2 machines I can think of many ways I could commit fraud if I was a pub owner, I bet many owners of pubs do commit fraud.

[skabaz]

also give the engineer's phone number to the customer so he can confront the engineer if a landlord lies.


no f***in way!!!!!!!

we get a hard enough time from drunken tossers threatening us in the pub so phoning us is not an option.

if the machine doesn't pay out then then report the fault straight away.
so many people carry on playing the machine its unbelievable.

only sites that have a manager and not an owner will take the meter readings.

i have no problem with genuine people who have had a a genuine fault but i will be honest with you all that about 3 out of 5 people lie about their claims of money.
i was in a site at the weekend which had a fault on the coin mech which went into alarm and the guy had claimed that he also had 15 quid in the bank.i clear the coin jam machine powers up and there is £3.00 in the bank and 50p credit.


baz

[skabaz]

yes i agree that some landlords may try to fraud machines by knowing that there is fault but continue to keep the machine on but if they do that we come down hard on them if its one of our rented machines because of the problems it creates.

last year we had to take a machine out of a pizza takeway due to the owner meddling with the hopper so that it only had 20 quid in it at most times so it was sure to run empty at some point he then told the punter that it was not his fault and they have to get the money back from us directly.

i had to go down to the site and remove the machine and he refused to let me leave until he was then refunded by us as well because he said machines should never empty.

we called the police.

baz

[kensplace2]

I sympathise, I can imagine how many people put the false claims in, but its impossible for someone with a genuine claim to get a result. The only winner is whoever is on the take.

Out of interest, did the police do anything? I would love to call the police next time a manager tells me a engineer said it I was lying.............

Perhaps their should be a "shop a dodgy pub/arcade" line so people can phone in and if enough people report the same place, then a undercover engineer can come in and witness a punter losing out and do the buggers.

edit - ps how do you know they continued playing? If you are not there how do you know some one else didnt play....

[topdogg]

I sympathise mate but at the end of the day arcades are dingy pissholes and dont expect any favours.

i once saw someone pump 75 pound through a big banker whilst the staff looked on in amusement, they werent laughing when he smashed his fist through the front!!

thats a drastic example of revenge though, i would recommend chewing gum in the coin slot, popping off the buttons and bulbs, pissing or preferably ripping off the cash tray to extract maximum value from the arcade, a token flob over the front is also a suitable parting gesture