Posted 07 November 2005 - 10:28 PM
Hi all
I can honestly say i have never been ripped off in an arcade as if i have a big bank I will allways call over some one to witness it, and when the machine has paid short then I have allways been paid on the spot no questions asked, nealry all arcades now will have notices either on the wall or stuck on the machines requesting that you get wins over X pounds witnessed, if you choose not to and thay wont pay you then its your own fault, I dont go in pubs often and if i do i tend to avoid the bandits any way, I tend not to play in service stations other than may be the odd pound while waiting for the other half to come out of the toilet, ect. I like to know if i am lucky enought to have a big win then there is someone who can be there to check my payout and give me the dosh if it dont come out, I had an expreaince about 6 months ago in a local arcade, I was playing the original party time multi player on 10p/£5, i amassed a bank of £30 got the guy over to check my payout the £1 hopper either jammed or emptied and the thing switched over to 10p payout that ran empty with over £10 left to pay, thay gave me all my cash in crisp £10 notes, good customer service and no hassles result one happy customer who will return and play there again knowing if there is a fault it will be corrected. Arcades and there operators must come in to the real world thay are a customer service industry, if thay give good service thay will get customers coming back to play, if thay dont then word will get round and players will vote with there feet, even if your an addicted you want to at least know you will be treated fair if anything goes wrong.
Cliff C