4 replies to this topic

[CASS241]

hi i have an acer aspire one D270 just today and after i did the usual start up and registration it told me to reboot now it wont come on at all and sometimes says unexpected I/O error 0xc00000e9 then wont do anything so i tried to restore it as its brand new out the box and hasnt had anything installed on to it at all yet .

i get on to recovery manager and it starts but then says there is insufficient space on the disk for the temporary files required for this operation and then i get rebooted to startup

the only other info i get is another code 0xc000000f and then the boot selection failed because a required device inaccessible.

 

can anyone shed any light on this please?

 

also it says on the eRecovery managment (V8.3.2) :

hard drive name: TOSHIBA MK3259GSXP ATA DEVICE

partition label:

partition size: 285.0 GB.

 

The hard drive size is 320 GB HDD so im not sure why it says not enough disk space for the temp files required for operation

Edited by CASS241, 04 December 2012 - 07:33 PM.

[todd1970]

The error message is from the BIOS meaning a hardware failure , usually hard drive or another removable storage device.

 

More info here :  http://answers.yahoo...17214055AAySDpA

[d0uga1]

sounds like hdd failure to me (had many of these happen to me)

 

if its a new laptop send it back to the shop that you bought it from before you open it up to replace the hdd.

 

("quick rundown to find fault")

 

what to do first is remove the hdd and replace with another 2.5" hdd if the error still happens put back original hdd 

remove the dvd drive and try to boot if you still get the same error its not the dvd drive causing the problem

remove ram and replace with another stick of ram.

if you still get the error then it could be the sata controller on the motherboard thats faulty.

[RUKI2909]

i suspect ram failure  

[Bencrest]

As said above, could be RAM, HDD or motherboard failure (SATA controller on the mainboard anyway).

 

Just to be sure, when you try and restore and you get the 'insufficient space for temporary files' error, just make sure you don't have an external storage device (USB flash drive, memory card) inserted, and that - if you get a choice of drive during recovery mode - you are picking the main HDD, not the recovery partition itself. Although there is no need for you to do so, there are tools you can use to try and diagnose a fault yourself, using something like Hirens BootCD (I'm sure you can get USB images of this) and similar tools - for memory the standard is MEMTEST86. Like I said though, there is no need for you to do so, you should go back to the seller if it is faulty - it's not for you to work out what the fault is.

 

Assuming it's brand new and you've just received it, you have the right to a FULL REFUND. If they offer a REPAIR, you can refuse and state you want a whole NEW REPLACEMENT, or a REFUND. You have these rights under the Sale of Goods Act, and the contract is between YOU and the SELLER. The manufacturer plays no part in this, unless you have bought from somewhere that has gone into administration, such as Comet - then you will end up chasing Acer

Edited by Bencrest, 08 December 2012 - 08:17 PM.